Blog

Unlocking Growth & ROI with Data Cloud & Agentforce

Every business leader today grapples with the same challenge: how to truly understand your customers and empower your teams when critical data is trapped across disparate systems, preventing a complete, real-time view. You know the frustration – customer insights are fragmented, sales forecasts feel like

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Connections 2025: Shining a Light on Unified Commerce

As Connections 2025 wraps up, the buzz around Commerce Cloud has been electric. Every summer, Salesforce Connections brings together the brightest minds in commerce and marketing for a few days of learning, networking, and idea sharing. But let’s not forget the fun—there’s plenty of that

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9 Steps to Mitigate Agent Misunderstandings 

Agentforce is a platform for building trusted AI agents for the enterprise. But when one leading global consulting firm started their implementation, they hit a snag. Jargon, acronyms, and other institutional knowledge weren’t being interpreted by the agent as expected. Queries like, “Who’s the KSDM

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